Terms and Conditions

Last Updated: 29 May 2025

Welcome! I’m so glad you’re here. Ecolinguist Academy is a solo-led project supported by volunteers and collaborators, designed to help language learners grow through real conversations, engaging content, and a supportive community.

By accessing or using this website, you agree to the terms below. If anything feels unclear, feel free to reach out — I’m happy to help.

Ecolinguist Academy is the trading name of a business operated by me, Norbert Wierzbicki, as a sole trader based in Scotland. 

The official business address is: Office 680, 3 Fitzroy Place, 1/1, Sauchiehall Street, Finnieston, Glasgow Central, G3 7RH, UK (Note: No physical mail accepted at this address.)

While the brand name "Ecolinguist Academy" appears across the platform and related materials, the legal agreement you enter into is with me personally as the provider of services.

The Academy also shares content via connected channels, including:

• The Ecolinguist YouTube Channel

• Social media platforms (e.g. Instagram, Facebook)

• Educational collaborations or content created with volunteer contributors

By using this website and its services, you agree to be bound by these Terms & Conditions.

If you do not agree, please stop using Ecolinguist Academy immediately.

You may access member-only features through:

• A monthly subscription via Stripe or another agreed-upon payment method.

• An approved contribution or volunteer role (e.g. sharing your story, participating in shows, or helping the community)
  
  

Please note:

• One-on-One Coaching and Conversation Lab memberships are billed separately and have their own access terms.

One-on-One Coaching with Norbert Wierzbicki:

• You may reschedule for free with at least 24 hours’ notice.

• Cancellations with 24+ hours’ notice = full refund.

• Less than 24 hours’ notice = no refund.

• No-shows are not refundable.

• If you cancel a coaching package partway through, I will refund 50% of the value of unused sessions.

• If I need to cancel unexpectedly, I will offer a bonus session.
  
  

Polish Conversation Lab:

• Cancel anytime to stop future payments.

• No pro-rata refunds for unused time.

• Full refund available within 14 days of purchase, per UK/EU consumer law.
  
  

Ecolinguist Insiders (Supporters):

• All monthly support tiers receive full Insider access.

• Cancel any time — access remains through the current billing cycle.

• No partial refunds for current months.

• Full refund available within 14 days of your first contribution.
  
  

Donations:

• Donations are voluntary, VAT-exempt, and do not grant access or benefits.

• Donations are non-refundable, except in cases of obvious error.
  If you made a donation by mistake, contact me within 14 days at norbert@ecolinguist.com

Messaging exists to support learning and collaboration. The following are not allowed:

• Unsolicited or irrelevant messages

• Attempts to flirt, date, or initiate romantic contact

• Sharing personal contact details without clear, mutual consent

• Pressuring users to communicate off-platform

• Spam or promotional content

• Inappropriate, offensive, or harassing messages
  
  

You may share personal contact details (e.g. for a language exchange) only if:

• The message is learning-focused, and

• Both parties clearly agree to move the conversation off-platform
  
  

Please report any inappropriate messages. I’ll respond quickly and with care.

When you contribute content — such as stories, recordings, written reflections, discussion posts, or participate in live sessions — you agree that:

• Your contributions may be used within the platform for educational purposes, including in private learning materials available to other members.

• Group sessions (e.g. conversation practices) may be recorded and shared privately with members who could not attend live.

• By participating in these sessions, you consent to being included in the internal recording unless you request otherwise in advance.

• I may edit or adapt your contribution for clarity or educational value — always with respect.

• You retain ownership of your contributions.
  
  

You may request the removal of clearly individual contributions, such as:

• Written discussion posts or comments

• Solo audio or video recordings submitted for practice

• Personal reflections, assignments, or uploaded files
  
  

However:

• Group or collaborative recordings (e.g. conversation practice sessions) may not be removable once shared internally, as they form part of a collective learning resource.

• Public content (e.g. published shows or videos) may not be removed once released, except in rare and exceptional circumstances.
  

In some cases, participants, contributors, or collaborators may enter into a separate agreement or consent form that covers specific terms related to content use, collaboration, media appearances, or participation in projects. 

If you take part in a video, live session, or recorded show for public release:

• You agree that I may record, adapt, publish, and keep your contribution online indefinitely.
• This includes platforms like YouTube or social media.
• I may edit your words or appearance for clarity or time, but always with respect for your message.
• Your name or identity will only be shared if you explicitly consent.
• Once published, I’m not required to remove the content, except in exceptional circumstances.
  
  

I will always aim to explain this clearly beforehand — and answer any questions before recording.

By using this platform, you agree not to:

• Engage in illegal, abusive, or fraudulent behavior

• Impersonate others or misuse another user’s account

• Share malicious links or spam

• Violate others' privacy or intellectual property

• Attempt to damage, hack, or reverse-engineer any part of the platform
  
  

Breaches may result in immediate suspension or termination of your account.

I reserve the right to suspend or terminate your access at any time if you violate these Terms, community rules, or harm others through your actions.

Descriptions of services and offerings (e.g. Polish Conversation Lab, coaching) can be found on the website and service pages. Please review them before purchasing or participating.

While I do my best to ensure accurate information, errors or updates may occur. I reserve the right to correct or update content, pricing, or availability at any time, without prior notice.

I may update or pause parts of the platform at any time for maintenance or improvement. While I aim for consistent access, I cannot guarantee uninterrupted service.

This platform is managed by me, with support from volunteers. I’ll do my best to respond to support messages quickly and personally.

Unless otherwise stated, all content provided through Ecolinguist Academy — including videos, transcripts, audio materials, exercises, and supporting documents — is the intellectual property of Norbert Wierzbicki (trading as Ecolinguist Academy) or has been licensed for use.

You may access and use this content for:

• Personal learning, or

• Educational use in classroom or tutoring settings, as long as it is part of a live, discussion-based, or instructional environment and not distributed as standalone teaching material.
  

You may not:

• Copy, reproduce, or upload Ecolinguist Academy content to other platforms (e.g. YouTube, shared drives, or LMS systems),

• Modify or remix content to create new teaching resources for sale or public use,

• Record or screen-capture any materials, sessions, or content for the purpose of redistribution or publication,

• Redistribute, resell, or publish platform materials without prior written permission.

Contributor-created content (e.g. learner recordings or stories) remains the property of the original creator. It may not be used or shared outside the platform without their consent.

By submitting your own content to the platform, you confirm that:

• You own the rights to the material or have permission to share it, and

• You give Ecolinguist Academy permission to use it in accordance with Clause 9.

All rights not expressly granted are reserved.